In today's data-driven landscape, valuable insights are hidden within every client interaction. Leveraging the power of deep intelligence (AI), businesses can now seamlessly process call transcripts to discover meaningful business intelligence. AI-powered tools can recognize customer opinions, flag key patterns, and even forecast future demand. By
Understanding HMRC's Code of Practice 9 (COP9)
HMRC's Code of Practice 9 (COP9) outlines the structure for how taxpayers can efficiently resolve tax issues with HMRC. It provides a clear process for managing these cases, aiming to secure fair and equitable outcomes for both parties involved. Essential elements of COP9 include: Communication with HMRC through formal channels. Timeframes for r